Funeral Office Receptionist Ashby-de-la-Zouch - office based Part-Time, (Monday to Wednesday) C £12.21 per hour
Are you an experienced administrator who can demonstrate empathy and build rapport?
Are you looking for a part-time opportunity to join a brand who pride themselves on delivering customer excellence?
Do you want to make a difference within your role bringing together an individuals’ wishes and arrangements through a unique approach?
The Company: ER Recruitment are delighted to be partnering with our client, a company who pride themselves on their honesty, dignity and integrity. The organisation, who provide bespoke, distinctive funeral arrangements for motorbike enthusiasts, are seeking a Funeral Officer Receptionist to support customers and their families in fulfilling their final wishes.
Role & Responsibilities of the Funeral Office Receptionist:
Dealing with enquiries
Planning of rosters for vehicles
Courtesy/Satisfaction follow up calls
Outbound calls promoting the services of the organisation
Planning with the funeral directors or with the family
Compiling reports and data
Managing company information
General office duties
Deliver great customer service on behalf of the brand
About You as the Funeral Office Receptionist:
An empathetic approach with a listening ear
Patience and the ability to remain calm under pressure
To be thorough and pay attention to detail
Be a team player and support colleagues where required
Keep the customer at the heart of everything you do
Additional Benefits:
Part-time hours (3 days per week)
Pension
The ability to truly make a positive difference throughout a difficult period
Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise.
While we aim to get back to all applicants, if you do not receive a response within 7 working days then unfortunately your application has been unsuccessful on this occasion.
We look forward to helping you in your career, so please send a copy of your CV to us. If you know of other people who are currently looking for a new career, please feel free to refer them to us.
